Facebook Lead Ads
When a prospect fills out your Facebook Lead Ad form, the lead appears in Cratio within seconds — no manual export, no CSV uploads. Connect once, and every campaign you run feeds directly into your CRM pipeline.
What you can do
Leads sync in seconds
Every Facebook form submission creates a lead in Cratio instantly — no delay, no batch jobs.
Zero manual export or CSV uploads
No more downloading leads from Ads Manager. Your pipeline stays current without any manual work.
Auto-maps form fields to CRM fields
Standard Facebook form fields are mapped automatically. Unmapped fields flow into Notes so no data is lost.
Manage multiple pages and forms in one dashboard
Connect all your Facebook Pages in one place. Toggle individual forms on or off without disconnecting your account.
How it works
Connect your Facebook account via OAuth
Cratio requests permission to access your Pages and Lead Ad forms. This is a one-time authorisation — no developer setup required.
Select the pages and forms to sync
Choose which campaigns feed into your CRM. Toggle individual forms on or off at any time without disconnecting your account.
Leads arrive automatically
Every new Facebook form submission creates a lead in Cratio within seconds, with fields pre-mapped and ready for follow-up.
How to set it up
Takes about 5 minutes. No code required.
Open the integration
In Cratio, go to Settings → Integrations → Facebook Lead Ads. Click + Connect Page, then Continue with Facebook.
Authorise your account
Review the permissions Cratio needs — access to your Pages and Lead Ad forms — and click Continue. Cratio never accesses your personal profile or friends list.
Select pages and forms
Check the Facebook Pages you want to sync. Expand each page to see its Lead Ad forms. Toggle off any forms you want to exclude.
Map your fields
Review the auto-mapped fields. For unmatched fields (shown in amber), pick the correct CRM field. Any fields left unmapped are saved to the lead's Notes automatically — no data is lost.
Set defaults and go live
Choose the default assignment, status, source label, and tags for incoming Facebook leads. Click Save & Start Syncing. New leads begin arriving immediately.
Fields synced
How Facebook Lead Ads fields map to your Cratio CRM fields.
Any unmapped or custom fields are saved to the lead's Notes automatically — no data is lost.
Frequently asked questions
Troubleshooting
Common issues and how to fix them.
