Mobile Call Tracking · Works on your team's existing phones

Every sales call. Logged. Recorded. Actionable.

Turn your team's Android phones into a managed calling system. Automatically log, record, and track every call with insights and follow-ups — no dialer, no telephony setup, no extra cost.

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Used by 1,000+ Indian finance, BPO, real estate and education teams · 15+ years built for Indian calling
LIVE
● REC
Rohan M.
Home loan enquiry · IndiaMART
02:14SIM · LOGGED
DISPOSITION
InterestedCallbackNot nowJunk
TODAY · RECENT
↗
Aditya Sharma
99acres
3:42
✕
Kavya R.
JustDial
Missed
↙
Priya Nair
Facebook
1:58
SYNC · CRATIO CRM
312 dials today
94 unique
3:42 avg
SIM auto-logged

Trusted by call-heavy teams — finance, BPO, real estate and telemarketing

1,000+ teams dialing on Cratio every day

Shubham Housing Finance
Best Money Gold Jewellery
Edelweiss Tokio Life Insurance
MSE Financial Services
Ekosh Financial Services
Findoc Financial Services
Augmont (IFA Channel)
ShareKhan
Arjuna Research & Financial
ITS Financial Services
Ample Pro Fin Services
Vision India Insurance
Sama Audit Systems
Insurance Plus
Prime Gold Hub
Finkurve Financial Services
India Fast Forward Advisory
Pentalink Enterprises
Prospira Finreal Consultancy
Finworld Services
Aarna Wealth Management
Richness Creators
WFL Financial Services
Greeny Traders Pro
NEXX ASSET
Shubham Housing Finance
Best Money Gold Jewellery
Edelweiss Tokio Life Insurance
MSE Financial Services
Ekosh Financial Services
Findoc Financial Services
Augmont (IFA Channel)
ShareKhan
Arjuna Research & Financial
ITS Financial Services
Ample Pro Fin Services
Vision India Insurance
Sama Audit Systems
Insurance Plus
Prime Gold Hub
Finkurve Financial Services
India Fast Forward Advisory
Pentalink Enterprises
Prospira Finreal Consultancy
Finworld Services
Aarna Wealth Management
Richness Creators
WFL Financial Services
Greeny Traders Pro
NEXX ASSET
The problem

You don't really know what your team is doing on calls.

Your sales calls happen on personal phones. No records, no visibility, no control. By the time you review performance, leads are already cold and opportunities are lost.

01

No real-time visibility.

You only know what happened after it's too late.

02

No call records.

No recordings. No proof. No way to verify conversations.

03

Too expensive to fix.

Cloud calling tools cost per user, every month.

04

No follow-up system.

Calls happen — but deals don't move forward.

The product

One app. Every call. Every outcome.

The Cratio mobile app turns your team's Android phones into a managed dial tone — with nothing to install on IT's side.

Incoming
RM
Rohan Mehta
Home loan · 45L · Bengaluru
INDIAMART
✕
↙
SIM · AUTO-MATCH
DIAL
On call
Rohan Mehta
02:14● REC
LIVE NOTE
Asked for EMI breakdown — send quote
Mute
Note
WhatsApp
END
Disposition
How did the call go?
Interested
Callback
Not now
Junk
DAY AT A GLANCE
Dials
84
Connected
51
Avg
3:54
SIM calls auto-logged
Every incoming, outgoing and missed call is captured with duration, disposition and recording. No copy-paste. No 'forgot to log'.
Disposition in two taps
Force a disposition at the end of every call — interested, callback, not now, junk. Trigger workflows instantly from the outcome.
Recording + notes in the CRM
Recording, note and next-action reminder attach to the lead record. The pipeline shows the full history, not just the outcome.
Manager listens from desktop
Review recordings, comment inline, and coach the team without leaving the dashboard. Role-based access keeps it audit-ready.
Manager view

See who's ahead today.

Live telecaller activity at a glance — dials, connects, talk time and average duration per rep. Spot coaching moments before they hit revenue.

User
Dialed
Connected
Not Connected
Connected%
Total Talk Time
Avg Duration/Call
R
Ravi
62
26
36
42%
2h 18m
5m 14s
P
Priya
54
21
33
39%
1h 52m
4m 48s
A
Ajay
48
16
32
33%
1h 24m
3m 32s
S
Sneha
38
11
27
29%
52m 10s
3m 8s
M
Manoj
32
8
24
25%
38m 40s
2m 54s
K
Karthik
14
3
11
21%
18m 20s
2m 12s
Totals
248
85
163
34%
7h 23m
5m 13s
Drill into any rep for their full call log, recordings and disposition trend. See full dashboard →
Everything your team needs to manage calls

What you actually get.

No extra tools. No setup headaches. Just complete control over your sales calls.

01
Every call is tracked automatically.
Incoming, outgoing, missed — all logged with recordings. No manual work, no missed data.
02
Your team calls faster, follows up better.
Call leads instantly, add notes, and never miss the next action.
03
You finally know what's happening.
Listen to calls, spot mistakes, and improve your team without guesswork.
The wedge

Cloud telephony wants a contract. We just want your team to start calling.

Multiple ways to manage sales calls. Only one actually helps you close.

What matters
Cloud Telephony
RECOMMENDED
Cratio (Recommended)
Setup time
2–4 weeks
< 1 hour
Monthly cost
₹1,500–2,500 / user
₹0 (included)
Contract
12-month lock-in
No lock-in
Hardware
IP phones / special setup
Use existing phones
Call tracking
Basic logs
Auto log + recordings
CRM connection
Separate / extra cost
Built-in (one system)
After-call action
Manual follow-up
WhatsApp + tasks auto-triggered
Manager view
Limited dashboards
Full team + lead visibility
Already on cloud telephony? Cratio connects to Exotel, Knowlarity, Ozonetel, MyOperator, Tata Tele and TeleCMI out of the box.
How it works

From install to first coaching moment.

Four steps. Live in a day.

01

Install

Team installs the Cratio app on their Android phones.

Login with email, grant call and contact permissions. Three minutes per phone. No IT ticket.

02

Tag

Assign each rep to a team, territory and product.

Set your routing rule once. Round-robin, territory, weighted, skill — pick one per source.

03

Call

Every SIM call auto-logged. Disposition in two taps.

Duration, recording and note attach to the lead record. Nothing to remember, nothing to type.

04

Coach

Managers listen, comment, and trigger follow-ups.

Review a handful of calls per week. Fire a WhatsApp drip, re-assign or escalate from the recording.

Proof

The numbers managers care about.

Averages across onboarded finance, BPO and real-estate telecaller cohorts in FY26.

2.3×
more connected calls per rep per day
< 10s
from lead capture to rep's phone
100%
call log capture vs ~40% with manual entry
up to ₹1,500
per user per month saved vs cloud dialer
Compliance

Built for regulated teams.

Consent-aware recording
Recording can be enabled, disabled or gated per region, per team or per source. Every call carries its own consent flag on the record.
Data hosted in India
Call metadata, recordings and CRM data stay on Indian cloud infrastructure. Aligned with India's data-protection direction.
Full audit trail
Every call, disposition, reassignment and listen is timestamped. Exportable for compliance review or dispute handling.
Role-based recording access
Only the roles you authorise can play a recording. Every play is logged. Admin view shows who listened to what, and when.
CUSTOMER STORY
"

Before Cratio, 40 telecallers ran on personal SIMs with no audit trail. Now every call is logged, recorded and searchable. My QA team reviews 20 calls a day instead of guessing.

HS
Operations head · NBFC telecaller team, Delhi NCR
RESULTS
Telecaller team size
40
Daily dial uplift
+38%
QA coverage
0 → 100 / week
FAQ

Questions managers ask before buying.

Can't find your answer? Write to hello@cratio.co.

Cratio uses Android's built-in call recording (supported on selected handsets — our team will guide you). Every call is recorded on the device and automatically synced to the CRM with telecaller name, lead details, call logs and outcomes.

Track every sales call. Never lose a lead.

Auto-log, record, and follow up — using your team's existing phones.

Book a demo