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JustDial

WebhookLead sourceIncluded on Pro

When a user contacts your JustDial business listing — call, message, or quote request — the lead lands in Cratio immediately. One URL setup, real-time delivery from India's largest business directory.

What you can do

Instant lead delivery from India's largest business directory

Every JustDial enquiry — call, message, or quote — arrives in Cratio in real time, the moment it's generated.

Captures category, area, and lead type

Business category, area, and whether the lead came via call, message, or quote request all arrive with the lead.

Works for all JustDial business listing types

The integration supports any active JustDial business listing — regardless of category or plan type.

No API key or code — just a URL

Copy one URL from Cratio, paste it in JustDial's Lead Manager, and you're done.

How it works

1

Get your Cratio webhook URL

Cratio provides a unique webhook URL for JustDial leads.

2

Add it in JustDial Business Dashboard

Go to Lead Manager → API & Integrations → Add Webhook URL and paste the URL.

3

Leads arrive in real time

Every new lead generated from your listing — call, message, or quote — is pushed to Cratio immediately.

How to set it up

Takes about 5 minutes. No code required.

1

Copy your webhook URL

In Cratio, go to Settings → Integrations → JustDial. Copy the webhook URL.

2

Log into JustDial Business Dashboard

Sign in to your JustDial business account.

3

Add the webhook

Navigate to Lead Manager → API & Integrations → Add Webhook URL. Paste the URL and enable Lead Push.

4

Verify

Test with a sample enquiry and confirm the lead appears in Cratio.

Note: JustDial may require a verification step after adding the webhook URL. Contact JustDial support to confirm the endpoint is activated.

Fields synced

How JustDial fields map to your Cratio CRM fields.

JustDial fieldCratio CRM field
name
Name
phone
Phone
email
Email
area
City
category
Notes
lead_type
Tags
message
Notes

Any unmapped or custom fields are saved to the lead's Notes automatically — no data is lost.

Frequently asked questions

Troubleshooting

Common issues and how to fix them.

Leads not arriving
JustDial may require a verification step after adding the webhook. Contact JustDial support to confirm the endpoint is activated.
Phone number format issues
JustDial may send phone numbers without the country code. Use the field mapping screen to set a default +91 prefix.

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