500+ Indian teams across real estate, coaching, lending and BPO.
One engine. Four playbooks. Same 7-day go-live.
Same engine. Different playbook per industry.
Every Cratio workspace ships with the six things your industry would otherwise ask a developer to build. Pick your industry, and the defaults land already wired.
Industry forms
Capture forms with the fields your industry actually asks — RERA for real estate, course interest for coaching, KYC for lending.
Custom fields
Dropdowns, pickers and multi-selects preloaded with the values your team uses on day one — not generic 'Other' catch-alls.
Saved views & filters
Per-role saved views: counsellor, site-visit coordinator, loan officer, floor supervisor. No one starts from an empty inbox.
Prebuilt workflows
SLA reminders, drip campaigns, renewal triggers, disposition-to-task rules — already configured for your motion.
Industry reports
Reports your MIS head asks for, not a blank report-builder. Source-wise funnel, agent-wise KPI, campaign ROI, all preloaded.
Role-based dashboards
Owner sees pipeline and closures. Manager sees team load. Rep sees today's calls. Each role, their own screen.
Four industries. Four playbooks. Same 7-day go-live.
Click into any one. You'll land on a page that already knows your lead sources, your workflow, your reports.
Pick. Tweak. Launch.
Pick your industry → adjust what you need in 30 minutes → go live in 7 days. No developers, no long implementations.
Pick
Real estate, education, financial services or call centers. The workspace lands with forms, fields, workflows and reports already wired for that motion.
Tweak
Drag a field, rename a stage, add a workflow trigger. Everything is zero-code. Your admin does it — we hold their hand if they want.
Launch
Our India CS team migrates your spreadsheet or legacy CRM, connects your portals and telephony, trains your team. Pay after go-live.
Numbers after the first 60 days.
Averages across onboarded Indian SMB cohorts in FY26.
Don't see your industry?
We've shipped Cratio for travel, healthcare, legal, coworking, home services and home-interior teams on the same engine. Book a 30-minute fit call — we'll map your pipeline and tell you honestly whether Cratio fits.
Questions teams ask before picking a playbook.
Still stuck? Write to support@cratio.com or book a 20-minute walkthrough.